A Message from Dr. Serene Yu

Aug 21, 2020

Dear valued patients:

Over the last few months, our office installed a new roof top HVAC unit, and will be making structural changes (putting in walls and doors) and getting air purifiers for each treatment room. I am hopeful that our office will continue to provide efficient and valuable dental care to you and your family.

I hope that with a group of dedicated staff and Dr. Palleck and myself, we can now provide more care and service to more patients.

Thank you for your continuous trust and support.

I look forward to seeing you soon.



Sincerely,

Serene Yu, DDS

Team

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General Staff

Sandra

Certified Dental Assistant (level II)

I am now a proud grandmother of five grandchildren. I have had the pleasure of meeting many of you since joining the practice in Feb 2008. I started my career in Health Care in 1983 as Registered Nurses Assistant. Since graduating as a Certified Dental Assistant in 1990 I have enjoyed working in dental offices specializing in general dentistry, oral surgery and orthodontics. In my spare time, I enjoy the Rideau Lakes, which are a special place for me. I find it so relaxing to have lunch at the locks on sunny days. I am very excited to be part of this great team of dental professionals. I look forward to establishing a long and productive relationship of care with each of you.

Carole

Receptionist

Hi! Since Terri had decided to semi-retire, I am the newest addition at Rideauview Mall Family Dentistry. I am thrilled to be joining such a wonderful group of professionals. I started my dental career as a certified level 2 dental assistant for the first six years. Then, six years ago, I decided to move to the administrative aspect of dentistry. I am very capable of helping you with your insurance claims and answering any questions you might have. In addition, I love that I can have a positive impact on a patient’s experience at our office. In my spare time, I keep busy with my three children. We enjoy being outdoors and enjoying the sunshine. I am truly blessed to get to know you and your families. I look forward to meeting you all.

Lynda

Registered Dental Hygienis

Lynda has been a practicing full-time Registered Dental Hygienist graduating from Algonquin College in 1994. Prior to this she attended UNB in her hometown of Fredericton, NB. She then moved to Ottawa to study at Algonquin, graduating in Dental Assisting (1992) and then her beloved profession of Dental Hygiene (1994). She feels fortunate to be a part of the enthusiastic team at Dr. Serene Yu’s office along with Dr. Jesse Palleck. She loves working with clients of all ages helping them to feel cared for and comfortable at every dental visit. Educating by providing information and building a trusted working partnership is key to attaining and maintaining each person’s optimal oral health. Having a healthy mouth and smile contributes to our body’s overall well-being and general health. She’s been a member of the CDHA, ODHA and the ODHS and continually upgrades her knowledge with courses, seminars and conferences every year.
When Lynda is not at work, she enjoys spending time with her husband, nieces and nephews, family, friends, staying active and especially travelling to create new adventures!
She looks forward to meeting you and helping you to reach your optimal oral health.

Mandy

Registered Dental Hygienis

I was born and raised in Ottawa. I have been a Registered Dental Hygienist since having graduated from Cambrian college in 1993. I am still just as passionate about my profession as the day I graduated. I enjoy providing comprehensive dental hygiene services through individualized treatments for your personal oral health. I am fluently trilingual in English, French and Arabic. My spare time is spent with my husband and three kids and lots of baking!